Labatt Food Service is hiring a Customer Service Representative for their Santa Fe, NM office. A Customer Service Representative will utilize problem solving skills to resolve user requests and other administrative tasks. 

Responsibilities

· Respond and resolve customer requests concerning order processing, deliveries, product inquiries and other requests via phone and e-mail.

· Research and offer product suggestions based on customer requirements

· Communicate order and product changes with customers in a timely fashion

· Identify and effectively communicate changing customer needs with internal personnel

Requirements

· Effective communication skills to be able to quickly understand and resolve customer requests in a friendly and respectful manner.

· Strong work ethic with a positive attitude to maintain good rapport with customers

· Demonstrate empathy towards customer concerns with a sense of urgency to resolve them

· Ability to take on other responsibilities as needed.

Bilingual, English and Spanish preferred.

Send resume to hr@labattfood.com